Service Strategy
We first pay attention to the needs of our customers in the early stage, and let our customers have a good impression of us through professional services. Always maintain communication with customers, determine their real needs, and then provide professional suggestions based on customer needs to help customers complete a satisfactory product. If customers have design needs, we can also provide better design services to meet customer needs. It can bring better service experience to customers and improve customer satisfaction.
Customized product:
1. Design and customize according to customer's requirements. If mold making and proofing are required, the cost must be borne by the customer. (If the order reaches a certain quantity, we can also refund the corresponding mold fee).
2. After both parties confirm the samples, sign the contract and pay the deposit. Production time starts after the custom mold is completed.
3. Product delivery time generally does not exceed 45 days.
Standard product:
1. Standard products do not need to be customized, just place an order directly.
2. After both parties determine the color, specifications and quantity, sign the contract and pay the deposit.
3. Product delivery time is generally 15-45 days depending on the order quantity.
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